Real Companies. Real Results.
In-depth stories of how businesses transform with SpacePe.
Pinnacle Financial Services
[NBFC]From 2 weeks of audit prep to 2 hours - how a mid-size NBFC transformed compliance operations.
The Challenge
Pinnacle Financial Services manages 45,000 loan accounts across 12 branches. Their finance team of 15 spent an average of 2 weeks preparing for each RBI audit - manually pulling data from their core banking system, Tally, three banking portals, and multiple Excel spreadsheets. The lack of centralized audit trails meant every inspection was a scramble.
The Story
When Pinnacle first evaluated SpacePe, their CFO Rahul Mehta was skeptical. 'We had tried two other platforms before, and both required us to change our entire workflow. SpacePe was different - it integrated alongside our existing Tally setup.' The migration took 14 days. Week one focused on connecting all 12 branch bank accounts (across SBI, HDFC, and Yes Bank) and importing vendor and customer data. Week two was spent configuring RBAC for all 15 finance team members and setting up approval workflows. 'The moment we ran our first compliance report and saw 170+ log types automatically captured, we knew this was going to work,' says Rahul.
"The 170+ audit logs capture everything RBI needs. Our last inspection took 2 hours instead of 2 weeks. The auditors were impressed."
Rahul Mehta, CFO, Pinnacle Financial Services
TechNexus
[FinTech]Replaced 6 tools and freed 40% of engineering time - a Series B FinTech's infrastructure transformation.
The Challenge
TechNexus, a Series B lending platform, had their engineering team spending 40% of their time maintaining payment infrastructure. They were using Razorpay for collections, Cashfree for payouts, a separate KYC vendor, their own invoicing system, Tally for accounting, and custom scripts for reconciliation. Every new bank integration took 2-3 months.
The Story
CTO Priya Deshmukh describes the breaking point: 'We were scaling fast - 10x loan applications in 6 months - and our payment infrastructure was held together with duct tape. A single failed bank API would cause hours of manual intervention.' TechNexus migrated to SpacePe in 2 weeks. The bank API layer - with direct access to Yes Bank and IDFC First - replaced their custom integrations. 'What used to take 2-3 months of engineering for a new bank integration now takes 2 days via SpacePe's API layer,' Priya explains. The sandbox environment was particularly valuable - engineers could test against realistic bank responses without touching production.
"We replaced 6 separate tools with SpacePe. Our engineers now spend time building lending features instead of payment plumbing."
Priya Deshmukh, CTO, TechNexus
MediCare Plus Hospital Network
[Healthcare]Unified financial operations across 8 hospital branches - 90% reduction in unauthorized transactions.
The Challenge
MediCare Plus operates 8 hospitals across 3 cities with 200+ employees handling finances. Each branch had its own banking portal, approval process, and vendor relationships. The central finance team had no real-time visibility into branch spending, and unauthorized transactions were a recurring problem - averaging 15 incidents per quarter.
The Story
CFO Dr. Anil Kumar explains: 'We discovered a branch had been processing vendor payments without proper approval for months. The total unauthorized spend was over ₹35 lakhs before we caught it during quarterly reconciliation.' SpacePe was deployed across all 8 branches in 3 weeks. The 3-tier RBAC system meant every branch staff member had clearly defined permissions. Maker-checker workflows ensured no payment above ₹10,000 could be processed without manager approval. 'The real-time dashboard changed everything,' says Dr. Kumar. 'For the first time, I could see all 8 branches' financial positions from my phone.'
"For the first time, I can see all 8 branches' financial positions from my phone. The approval workflows stopped unauthorized payments completely."
Dr. Anil Kumar, CFO, MediCare Plus
SwiftLogistics
[Logistics]Processing 500 driver payments daily in 15 minutes - a fleet operator's bulk payment transformation.
The Challenge
SwiftLogistics operates a fleet of 800 vehicles with 500+ driver payments processed daily. The finance team of 4 spent 4 hours every day manually processing individual payments across HDFC and SBI banking portals. Payment errors averaged 3% - resulting in delayed driver payouts and operational friction.
The Story
Operations Head Vikram Singh recalls: 'Our drivers were unhappy because payments were inconsistent. Some got paid same-day, others waited 3 days depending on which banking portal had lower queue times.' SpacePe's bulk payment feature, routed through IDFC First and Yes Bank, transformed the process. 'We now upload one CSV with 500 payments, route through approval, and execute in 15 minutes. Failed payments auto-retry via alternate bank partner. The 3% error rate dropped to 0.1%,' says Vikram. The reconciliation engine also eliminated the weekly 8-hour reconciliation exercise - matching shipments to invoices to payments automatically.
"Processing 500 driver payments used to take 4 hours. Now it takes 15 minutes with zero errors."
Vikram Singh, Operations Head, SwiftLogistics